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Contact Us
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Your opinions and suggestions are important to us. If you have a comment or complaint regarding our service please
fill out the following form and send it to us. Fields with * are required.
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NCTD Customer Service
Learn more...
Walk-in: |
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NCTD Customer Service - Oceanside Transit Store
205 South Tremont Street (near the intersection of Topeka and Tremont) in Oceanside.
The Transit Store is located near the Greyhound offices on the east end of the transit center.
(Mon-Fri, 8:00am - 5:00pm)
View Google Map
Vista Transit Center
101 Olive Avenue, Vista, CA 92083
(Open only during peak pass sales periods, Mon-Fri, 7:00am - 7:00pm)
View Google Map
Escondido Transit Center
700 W. Valley Parkway, Escondido, CA 92025
(Mon-Fri, 7:00am - 7:00pm)
View Google Map
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Mailing Address: |
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North County Transit District
Attn: Customer Service
810 Mission Avenue
Oceanside, CA 92054
(NOTE: the NCTD customer service windows are no longer located at 810 Mission Ave., Oceanside. Visit the Oceanside Transit Store instead.)
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Phone: |
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(760) 966-6500
(Mon-Fri, 8:00am - 5:00pm)
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Fax: |
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(760) 967-2001
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Comments
& Complaints: |
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Your opinions and suggestions are important to us. If you have a comment or complaint regarding our service please download and fill out the Rider Report form.
Rider Report PDF form
(current version of Adobe Acrobat recommended).
Rider Report Word form
(current version of Microsoft Word recommended).
CReports@nctd.org
Once form is completed, email it to us. |
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Trip Planning Assistance
Learn more...
Online: |
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Transit.511sd.com
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Phone: |
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511
Plan your trip using phone assistance.
(619) 233-3004
If calling from outside San Diego County. |
ADA Certification
Learn more...
Request for assistance to complete the ADA application or any questions regarding certification may be directed to:
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Mail: |
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ADARide
6151 W. Century Blvd., Ste. 304
Los Angeles, CA 90045
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Phone: |
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1 (877) 232-7433
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Phone TTY: |
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1 (310) 410-0985
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Fax: |
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1 (310) 410-0239
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Online: |
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www.adaride.com |
Accessibility
Learn more...
Mail: |
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North County Transit District
Attn: ADA Coordinator
810 Mission Avenue
Oceanside, CA 92054
View Google Map
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Phone: |
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(760) 726-1111
LIFT Reservations
(760) 966-6561
Travel and Mobility Training
Persons with hearing impairment: California Relay Service:
Dial 711
866-735-2929 using TTY
866-735-2922 using voice
866-833-4703 Spanish
CRS Customer Service: 800-735-0373 (800-735-0193 TTY)
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Fax: |
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(760) 754-0644
Travel and Mobility Training
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E-mail: |
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adacoordinator@nctd.org
Travel and Mobility Training |
NCTD Reduced Fare I.D. Card Application and Contact
Learn more...
Lost and Found
Learn more...
Phone: |
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(760) 967-2884
BREEZE, SPRINTER, COASTER and LIFT |
Media Relations and Marketing
Learn more...
Contact: |
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If you are a member of the media or would like public
information concerning NCTD, contact:
Communications and Customer Service Manager:
Alex Wiggins
(760) 966-6793
Business Development Manager:
Michael Mason
(760) 966-6539 |
Transit Alliance for a Better North County
Learn more...
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