COASTER: As of Monday, 3/23, all weekend trains and some weekday trains suspended Due to the COVID-19 (coronavirus) pandemic, the North County Transit District (NCTD) is experiencing significant declines in ridership and has determined that temporary service reductions will be implemented for COASTER commuter trains. The following temporary service reductions will be in effect beginning […]
NCTD reminds you to please not ride if you are feeling ill, except as necessary to seek medical care after consulting with your medical provider. Please limit your rides to essential travel only. In accordance with the San Diego County Public Health Order, face coverings are now required while using public transit.
Confirmed COVID-19 Cases
NCTD continues to actively respond to the COVID-19 public health emergency, taking all appropriate measures to protect the health and safety of our frontline colleagues, our customers, and the community at large. In an effort to be as transparent as possible, NCTD strives to provide specific details on any case as permitted by health privacy law and our own obligations to employee confidentiality.
NCTD’s commitment to fully and appropriately respond to any positive case — including sanitizing and disinfecting workspaces, contact tracing and quarantine — has not changed.
NCTD NOTIFIED OF POSITIVE RESULT
CLEANING/DISINFECTING PROCESS COMPLETE
BREEZE Bus Operator
Recovering at home
FLEX Bus Operator
For NCTD’s reporting purposes, a case is considered “confirmed” upon receipt of documentation from public health authorities or an employee’s medical provider.
NCTD is taking all precautions to help keep employees and riders safe. It has instituted rear door boarding, eliminated cash payments, provided masks to all operators and has complimentary masks available on all buses and trains for customers. Social distancing is encouraged on vehicles and at stations.
Face Coverings Required on Buses & Trains
To comply with the County of San Diego public health order related to COVID-19 (May 1, 2020), the North County Transit District (NCTD) requires all passengers to wear face coverings while using the transit system. This requirement is in effect for all passengers riding buses and trains, while on transit property, or in transit facilities.
The following rules are in effect:
Face coverings must be worn at all times when riding transit and on transit property
Face coverings must cover the rider’s nose and mouth
Public Service Announcement & Special Procedures for Public Meetings
California has issued Executive Order N-25-20 (Order) regarding the COVID-19 public health emergency. The Order issued a directive that certain public gatherings should be postponed or canceled. The Governor, through the Order, has provided authority to public agencies to conduct public meetings over teleconference systems where possible. The public may view the meetings online using live streaming at the link: https://www.youtube.com/GoNCTD. Board Members may participate in NCTD Committee meetings via teleconference in accordance with the Order.
Due to the COVID-19 public health emergency, including the order by the State of California public health officials for anyone living in the state to stay home, in-person participation at the NCTD Board of Directors meetings will not be allowed. Pursuant to the Order, NCTD is providing alternatives to in-person attendance for viewing and participating in NCTD Committee meetings. Members of the public may submit their comments via email at email@example.com. Public comments via email may be received up until the agenda item is called. Large groups wishing to comment on a common item are encouraged to submit comments in writing. Public comments submitted will be provided to the Committee and included in the record of the Committee Meeting.
While emailed comments are preferred, the public may also provide oral comments on agenda items by calling (760) 966-6560. When prompted, the caller should identify the agenda item they wish to speak about and leave a message not to exceed three minutes. All timely received telephonic comments will be shared with the Board of Directors during the meeting and will be made publicly available.
COASTER Service Reductions
North County Transit District (NCTD) is experiencing significant declines in ridership and has determined that temporary service reductions will be implemented for COASTER commuter trains. The following temporary service reductions are in effect as of Monday, March 23, 2020 and will remain in place until further notice.
Weekend COASTER Service:
All weekend COASTER service is suspended. Service is not running between Oceanside and Santa Fe Depot on Saturdays or Sundays.
Weekday COASTER Service:
The temporary schedule for weekday (Monday-Friday) service only includes the “active” trains below. “Suspended” trains are not operating.
Oceanside Departure Time
Santa Fe Depot Departure Time
Active (may run up to 5 minutes late)
In addition to the COASTER trips which remain active, riders with a valid COASTER Regional day or monthly pass are still able to ride the Amtrak Pacific Surfliner. Amtrak has also implemented service reductions. Riders may visit PacificSurfliner.com or call 800-872-7245 for the latest information regarding Amtrak travel advisories.
BREEZE: School Trippers Suspended
In light of the recent school closures in the north San Diego area due to the COVID-19 (coronavirus) pandemic, the North County Transit District (NCTD) has halted “school tripper” BREEZE bus service that is in place for students accessing these schools. School trippers generally only operate on school days during the regular school year. They are put in place in lieu of school bus service to act as a means of transportation for school age riders to get to and from elementary, middle, and high schools along the route.
In an effort to reduce the necessary bus trips along certain routes, these school tripper runs have been halted until schools resume regular activity. The following BREEZE bus routes are affected:
Route 445 – Servicing San Marcos High School & High Tech High School
Westbound Monday-Friday 8:01 a.m.
Eastbound Monday-Friday 3:45 p.m.
Prevention & Treatment
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
Avoid close contact with people who are sick.
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
In accordance with the San Diego County Public Health Order, face coverings are required when in public and within 6′ of another person.
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
These are everyday habits that can help prevent the spread of several viruses.
NCTD Cleaning Guidelines
NCTD and its contractors, MV Transportation and Bombardier, work on a daily basis to keep you safe while riding public transit.
Bus – Revenue vehicles are cleaned each night (vacuum, mopping, and cleaning spills or extremely dirty seats) and disinfected daily with Zep Spirit II, which is effective against COVID-19. The disinfectant is applied to all hard surfaces that are commonly touched (seat backs, fare box, driver controls, all handrails, walls, and windows). In addition, the floors are mopped with Triton solution on a nightly basis. During the day, buses are also cleaned during layovers at Oceanside Transit Center, Vista Transit Center, and Escondido Transit Center.
Rail –NCTD’s rail contractor walks each COASTER car daily to monitor and replenishdispensersfor soap, tissue, paper towels, and hand sanitizer. All rail cars are cleaned daily, which includes vacuuming and wiping all surfaceswithdisinfectantsRejuvnal and Oxivirtb wipes (hospital grade disinfectant).
Facilities – NCTD’s contracted employees clean restrooms daily. They also wipe commonly touched surfaces daily (door handles, touch pads, ticket vending machines, etc..). Facilities utilizes Zep Spirit II for surfaces and Triton solution for floor cleaning.
NCTD Coronavirus Response video
NCTD Safety FAQ’s
Is there any change in NCTD service levels?
As of Monday, March 23, some weekday and all weekend COASTER trains were suspended. Also, during school closures, BREEZE school trippers have been suspended. All other services are running as scheduled.
Who should I contact if I have any concerns?
Please contact NCTD Customer Service at (760)966-6500 during business hours or via the Contact forms. Customer Service will direct the information to the appropriate responsibility party.
Where else can I go for additional information?
Below is a list of websites with additional information on COVID-19.