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Revenue Impacts & Resources

Revenue Impacts

NCTD has been experiencing significant declines in ridership and fare revenue since the beginning of March when COVID-19 awareness began, with ridership down approximately 73% by March 25, 2020. As the coronavirus continues, NCTD projects losses of fare revenue of $1.1 million per month.

Find the COVID-19 Impacts and Funding Opportunities fact sheet discussing impacts to revenue service and current funding opportunities to keep our vital services running.


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Prevention & Treatment

The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • In accordance with federal law and the California Public Health Order, face coverings are required when using public transit.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. (If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.)

For information about handwashing, see CDC’s Handwashing website.

These are everyday habits that can help prevent the spread of several viruses.

Frequently Asked Questions

Is there any change in NCTD service levels?

As of Saturday, May 29, 2021 all weekday and all services are running at normal schedules.  

Who should I contact if I have any concerns?

Please contact NCTD Customer Service at (760) 966-6500 during business hours or via the Contact forms.  Customer Service will direct the information to the appropriate responsibility party.   

Where else can I go for additional information?