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If information is needed in another language, contact (760) 966-6500.
Call Customer Service for an application at: (760) 966-6500
Visit one of these locations to pick up an application: Oceanside Transit Center Customer Service
205 South Tremont Street, Oceanside, CA 92054
Escondido Transit Center Customer Service
700 W. Valley Parkway, Escondido, CA 92025
Vista Transit Center Customer Service
100 Olive Ave, Vista, CA 92083
Step 2:
Certify Your Disability
You may automatically qualify for reduced fare by providing at least one of the following proofs of eligibility:
• Current (within six months) Social Security Income (SSI) letter
• Current Medicare card (not Medi-Cal) with valid corresponding photo ID
• Current letter from the Veterans Affairs Office (VA) proving at least a 50% disability
• Disabled Person Placard ID card or Disabled Veterans Placard ID card with valid corresponding ID (Placard alone is not accepted)
• MTS or other California transit agency unexpired reduced fare disabled or complementary paratransit ID + government issued photo ID (if no photo included on disabled ID)
If you do not have one of these, have an authorized agency or qualified/certified healthcare professional complete their part of the form.
Step 3:
Visit a Customer Service Location
After completing the steps above, bring the completed form and picture ID to one of these two customer service locations:
Oceanside Transit Center | Open Weekdays 7:00 a.m. – 7:00 p.m.
Phone: (760) 966-6500
205 South Tremont Street, Oceanside, CA 92054
Escondido Transit Center | Open Weekdays 7:00 a.m. – 7:00 p.m.
Phone: (760) 966-6500
700 W. Valley Parkway, Escondido, CA 92025
Vista Transit Center | Open Weekdays 8:00 a.m. – 5:00 p.m.
Phone: (760) 966-6500
100 Olive Ave, Vista, CA 92083
When eligibility has been established, we will issue a Reduced Fare Photo PRONTO Card. These cards are initially free, but there is a fee for replacements.
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