ʻO nā poʻe holo ʻōpio i kēia manawa:

Pono nā ʻōpio i loaʻa kahi moʻokāki polokalamu PRONTO a i ʻole kāleka i ko lākou kuleana ma ke kelepona ʻana iā mākou ma (760) 966-6500. Loaʻa nā mea kōkua lawelawe ma ke kelepona Pōʻakahi-Pōʻalima, 7 am - 7 pm, hopena pule a me nā lā hoʻomaha, 8 am - 5 pm a i ʻole e kipa mai iā mākou ma kekahi o kā mākou Customer Service centers. ʻO nā mea holo kaʻa ʻōpio ʻaʻole i hōʻoia ʻia e hopena i ka pau ʻana o ko lākou mau pono YOP PRONTO. E hoʻomanaʻo i nā ʻōpio ʻaʻole e holo me kahi kāleka PRONTO Personalized (kāleka kiʻi) pono e lawe i ka ID kūpono e like me ke kāleka ID kiʻi i hoʻopuka ʻia e ke kula.

Nā ʻŌpio hou:

Hiki i nā ʻōpio i loaʻa ʻole kahi moʻokāki Youth me PRONTO ke komo i ka papahana Youth Opportunity Pass ma kekahi mau hana maʻalahi:

Kāleka PRONTO pilikino: E kiʻi i kāleka PRONTO ʻōpio manuahi ma kekahi NCTD Customer Service Center. (E kaupalena i hoʻokahi o ka ʻōpio a/a i ʻole kahu kahu me ka ID ʻōpio kūpono.)

1. ʻO ke kaʻina hana hōʻoia aia nā ʻōpio e hāʻawi i ko lākou lā hānau a me kā lākou kiʻi i paʻi ʻia a hoʻouka ʻia i kā lākou moʻokāki PRONTO.

App:

1. Hoʻoiho i ka polokalamu PRONTO ma kāu Apple or Android noonoo o kanaka.
2. E hana i kahi kāleka virtual.
3. E hoʻohuli i kāu kāleka i kahi moʻokāki Youth ma kekahi o kā mākou Customer Service centers:

• • ʻO kaʻaoʻao transite o Oceanside | 205 S Tremont Street, Oceanside, CA 92054
    Nā hola: Pōʻakahi-Pāʻalima, 7 am - 7 pm, pani ʻia i nā hopena pule
  • Ka Pūnaewele Paenaʻo Vista | 100 Olive Avenue, Vista, CA 92083
    Nā hola: Pōʻakahi-Palima, 8 am - 5 pm, pani ʻia nā hopena pule a me nā lā hoʻomaha
  • Ka Pūnaewele Paenaʻo Escondido | 700 W. Valley Parkway, Escondido, CA 92025
    Nā hola: Pōʻakahi-Pāʻalima, 7 am - 7 pm, pani ʻia i nā hopena pule

Paipai ʻia nā mea holo e hoʻopaʻa inoa i ko lākou inoa ma ka pūnaewele RidePRONTO.com, ma ke kelepona me ka PRONTO Support Team (619) 595-5636, a i ʻole ma ke kanaka ma kekahi NCTD Customer Service Center, a i ʻole ka MTS Transit Store.

ʻOkoʻa,

1. E kiʻi i kāleka PRONTO ma nā mīkini tikiki SPRINTER a i ʻole COASTER (hoʻokahi manawa $2 uku, me ka haʻahaʻa haʻahaʻa o $3 ma nā mīkini tikiki)
2. E hoʻohuli i kāu kāleka i kahi moʻokāki ʻōpio ma ke kanaka ma kekahi NCTD Customer Service Center

I kēia manawa ua hoʻonohonoho ʻia kāu moʻokāki, e heluhelu no ka ʻike hou aku e pili ana i ka hoʻohana ʻana iā PRONTO, nā ʻōlelo aʻoaʻo no ka holo kaʻa a me nā nīnau nīnau hou aku e pili ana i ka papahana.

Hoʻopili ka polokalamu Youth Opportunity Pass i nā kaʻa kaʻa kaʻa kaʻawale ma nā ala paʻa a pau ʻo BREEZE, SPRINTER, COASTER, FLEX, a me nā kaʻa MTS a me nā Trolley o ka Apana ʻĀkau.

ʻAʻole kūpono ka Youth Opportunity Pass ma NCTD LIFT a i ʻole nā ​​lawelawe paratransit MTS Access.

ʻAʻole, pono e loaʻa i kēlā me kēia mea holo kāna moʻokāki PRONTO ponoʻī a i ʻole kāleka. ʻAʻole hiki i nā mea holo he nui ke hoʻohana i ka polokalamu PRONTO a i ʻole kāleka like.

ʻAʻole, hoʻohana wale ʻia kāu ID kula no ka hōʻoia ʻana i kou kuleana ma ke ʻano he kaʻa ʻōpio, pono e loaʻa iā ʻoe kahi moʻokāki Opio ma ka polokalamu PRONTO, a i ʻole kāleka PRONTO ʻOpio no ke komo ʻana i nā kaʻa manuahi. Inā ʻaʻohe ou moʻokāki polokalamu ʻōpio PRONTO a i ʻole kāleka, pono paha ʻoe e uku i ke kumukūʻai maʻamau o ka ʻōpio ($1.25 i kēlā me kēia huakaʻi).

Loaʻa nā ʻano o ka ʻae ʻia: ID kiʻi kula o kēia manawa; A i ʻole he ID kiʻi kūpono i hoʻopuka ʻia e ke aupuni me ka lā hānau (ʻo ia hoʻi ka laikini kaʻa a i ʻole ID maoli); A I ʻole palapala hānau.

No ka lōʻihi o ka papahana hoʻokele YOP (Mei 1, 2022 a hiki i Iune 2024), e ʻae pū nā NCTD Code Compliance Inspectors i nā kiʻi a i ʻole kope kikohoʻe o nā palapala ID kiʻi kūpono no nā ʻōpio i ka wā e holo ana ma luna o ka moku (ʻo ia hoʻi ke kiʻi kula o kēia manawa, laikini kaʻa. , ID maoli, passport, a me nā mea ʻē aʻe) (Pono nā poʻe holo e hōʻoia ana i ka pono i loko o ke kanaka e lawe i nā kope kumu / paʻakikī.)

ʻO kahi ʻē aʻe, hiki iā ʻoe ke kiʻi i kahi kāleka ID PRONTO kiʻi ʻōpio ma nā NCTD Customer Service Center a me ka MTS Transit Store ($7 uku).

Inā ʻaʻole i hoʻopaneʻe ʻia ka papahana hoʻokele ma mua o Iune 2024, e hoʻihoʻi ʻia nā kumukūʻai maʻamau o nā ʻōpio. ʻO nā ʻōpio a pau e makemake ana e hoʻomau i ka loaʻa ʻana o nā uku kaʻa kaʻa, pono lākou e hoʻonui i ko lākou kuleana (e pili ana i ka lā hānau) ma kekahi NCTD Customer Service Center a i ʻole ka MTS Transit Store ma mua o Iune 2024 (a i ʻole e hoʻihoʻi ʻokoʻa kāu moʻokāki PRONTO i ka ʻāpana pāʻani makua. ).

Hoʻohana ka NCTD i ka lawelawe kaʻa kaʻa BREEZE hou i ka makahiki kula. Hāmama nā lawelawe kula hou i ka lehulehu a hāʻawi i ka lawelawe kaʻa i nā kula waena a me nā kula kiʻekiʻe ma loko o ka wahi lawelawe o NCTD. Kūlike ka papa manawa no ka lawelawe hoʻohui me nā manawa bele kula, hiki ke hoʻololi ʻia. No ka ʻike hou aku, e kipa i kā mākou ʻO ka ʻaoʻao lawelawe kula kula hou.

Ke hoʻonoho ʻia kāu polokalamu PRONTO a i ʻole kāleka i kahi ʻano ʻōpio (e ʻike i ka 'Hoʻomaka me YOP'), e mākaukau kāu kāleka a i ʻole kāu polokalamu ke hiki ʻoe i ke kahua kaʻaahi a i ʻole kaʻa kaʻa. E ʻimi i kahi mea hōʻoia (aia ma nā kahua SPRINTER a me COASTER a ma ke alo o nā kaʻa kaʻa), a laila kaomi i kāu kāleka PRONTO, a i ʻole e ʻimi i ka QR code ma ka ʻaoʻao 'Use' app. Pono e loaʻa iā ʻoe kahi māka ʻōmaʻomaʻo a me kahi leka hoʻolimalima manuahi. Mai poina e paʻi i kāu kāleka a nānā i kāu polokalamu i kēlā me kēia huakaʻi āu e hana ai!

ʻOiai ʻaʻole koi ʻia ke kau inoa ʻana i kāu kāleka PRONTO e komo i ka YOP, paipai nui ʻia inā e nalowale kāu kāleka. (E ho'opa'a 'akomi 'ia ka po'e holo ka'a e ho'ohana ana i ka polokalamu i kā lākou kāleka virtual i ko lākou inoa/leka uila ma ka mo'okāki.) Hiki i nā mea holo ke ho'opa'a inoa i kā lākou kāleka ma ka pūnaewele ma. RidePRONTO.com, ma ke kelepona (619) 595-5636 a i ʻole ma ke kanaka ma NCTD Customer Service Centers a i ʻole MTS Transit Store).

Eia kekahi, ʻo nā ʻōpio āpau e makemake ana e mālama i ko lākou kūlana ʻōpio ma mua o Iune 2024 e hōʻoia i ko lākou kuleana ma NCTD Customer Service Centers a i ʻole ka MTS Transit Store i hoʻokahi manawa ma mua o Iune 2024 (e loaʻa pū kekahi koho pūnaewele). Ke hōʻoia ʻia, e hoʻolōʻihi ʻia ko lākou kuleana a hiki i ko lākou lā hānau 19.

ʻAʻole, e hoʻomaka ana i ka Mei 1, 2022, ʻaʻole pono nā ʻōpio e hoʻoili kālā i kā lākou polokalamu PRONTO a kāleka paha. E mau ke kālā ma ka polokalamu ʻōpio PRONTO a i ʻole kāleka ma ka moʻokāki a ʻaʻole e unuhi ʻia.

ʻAʻole e hoʻopuka ka NCTD a me MTS i nā uku no ka waiwai mālama ʻia ma nā kāleka ʻōpio a i ʻole nā ​​moʻokāki app. Hiki ke hoʻoili ʻia nā koena i kahi huahana PRONTO ʻaʻole ʻōpio, a i ʻole e waiho ʻia ma ke kāleka ʻōpio/app no ​​ka hoʻohana ʻana i ka wā e hiki mai ana (ʻaʻole e pau ka waiwai i mālama ʻia ma PRONTO).

Pono nā poʻe holo kaʻa ʻole he moʻohelu ʻōpio ma PRONTO e uku i ka pā kālā hoʻokahi ala. He $1.25 ka uku kālā o nā ʻōpio no ka hapa nui o nā lawelawe NCTD, a ʻaʻole hoʻokomo i nā hoʻololi i nā laina kaʻa a i ʻole nā ​​laina kaʻa. E ʻike i kā mākou piha ʻike pili kālā ma ʻaneʻi.

Hiki i nā poʻe holo me kahi moʻokāki polokalamu PRONTO ka mea i haki ke kelepona, a nalowale a ʻaihue paha, hiki ke hoʻopaʻa inoa i kā lākou moʻokāki PRONTO ma kā lākou mea hana hou, a koho i ke koho e 'Transfer Existing Card.' Ke hana ʻoe i kēia, e hoʻopaʻa ʻia kāu moʻokāki / kāleka ma kāu hāmeʻa mua, a hoʻololi ʻia i ke kelepona hou.

Palapala nui: oe * ʻaʻole pono * e hoʻohana i ke koho e hoʻoili i ke kāleka i loaʻa inā nalowale ʻoe i kāu kelepona no ka manawa pōkole (ʻo ia hoʻi, make ke kelepona). ʻAʻole hiki iā ʻoe ke hoʻololi i kāu kāleka i kahi mea ʻē aʻe, a laila hoʻi i kāu kelepona mua.

Hiki i nā mea holo ke hoʻololi i kahi kāleka i hoʻopaʻa ʻia i nalowale a ʻaihue paha ma ka pūnaewele ma RidePRONTO.com, ma ke kelepona me PRONTO Support (619) 595-5636 a i ʻole ma kekahi NCTD Customer Service Center a i ʻole ka MTS Transit Store (ʻaʻole hiki ke hoʻololi ʻia nā kāleka i kākau ʻole ʻia. ).

Hiki i nā mea hoʻohana ke hoʻohana i ka pūnaewele Hoʻolālā huakaʻi pū kekahil e huli (loa'a no hoi i loko o ka polokalamu PRONTO) e imi i ke ala (mau) e lawelawe pono ai i ko lakou wahi e hele ai. No ka hoʻohana ʻana i ka mea hoʻolālā huakaʻi pūnaewele, e hoʻokomo i kāu mau wahi hoʻomaka a me ka hopena, a laila koho i ka manawa āu e makemake ai e haʻalele ('Haʻalele Ma') a i ʻole 'Hele Ma' e ʻike i ke ala (mau) a me nā manawa huakaʻi i loaʻa.

Eia hou, hiki iā ʻoe ke kelepona i ka NCTD Customer Service Center ma (760) 750-6500 e kamaʻilio me kahi ʻelele e pili ana i kāu mau koho huakaʻi a me nā nīnau. Wehe ʻia ke Keʻena lawelawe o nā mea kūʻai aku i ka Pōʻakahi-Pāʻalima, 7 am - 7 pm, a loaʻa nā kelepona mai ka hola 8 am - 5 pm i nā hopena pule a me nā lā hoʻomaha.

Loaʻa ka ʻike hōʻea manawa maoli ma ka polokalamu PRONTO (e ʻike iā 'Haʻalele'), a i ʻole ma ka pūnaewele ma Holo Google. Hiki iā ʻoe ke ʻike inā e holo ana kāu kaʻa a i ʻole kaʻaahi ma mua a ma hope paha o ka papa manawa, a e nānā i ka holomua o ke kaʻa. Hoʻohou ka ʻōnaehana i kēlā me kēia 30 kekona (kokoke), no laila e nānā pono i ka manawa i hoʻonohonoho ʻia e ʻike inā loaʻa nā mea hou i ka manawa huakaʻi i manaʻo ʻia. Eia hou, hiki i nā mea holo kaʻa ke mālama i ko lākou ala punahele a/a i ʻole ka hoʻomaha ʻana no ka maʻalahi ʻana i nā huakaʻi e hiki mai ana.

ʻO kou palekana a me ka palekana kā mākou mea nui. Inā ʻike ʻoe a lohe paha i nā ʻano hoʻohuoi ma ka ʻōnaehana transit — noi mākou iā ʻoe e hōʻike i ka hana i nā limahana transit. Inā ʻaʻole ʻoe e ʻike i kahi ʻelele ʻaʻahu - eʻoluʻolu e kāhea (760) 966-6700 a hōʻike i kāu mau ʻike. Inā ʻike ʻoe i ka hana ʻino a i ʻole nā ​​hana hewa a i ʻole nā ​​hana hoʻoweliweli e hiki ke hoʻoweliweli i ke ola a me ka waiwai - e kelepona koke iā 911!