Kwa mauthenga okhudzana ndi mabasi oyendetsa galimoto komanso njira za sitima zapamwamba za NCTD, ntchito ya makasitomala, yotayika ndi yopezeka, idatayika makadi a ID ya Paratransit (kapena m'malo), kapena mafunso ambiri, chonde itanani deta ya NCTD ya Customer Service ku (760) 966-6500 pakati pa 7 ndi 7 madzulo Lolemba mpaka Lachisanu.

Kusunga ulendo, makasitomala oyenerera amayenera kutchula LIFT Reservation Line ngakhale tsiku limodzi lisanafike tsiku la ulendo wawo. Amakondomu amatha kukwera masiku asanu ndi awiri pasadakhale. Zomwe zimasungidwa zimatengedwa masiku asanu ndi awiri pa sabata kuchokera ku 8 mpaka 5 pm Paulendo wopita ku malo a msonkhano wa San Diego Metropolitan Transit System (MTS), kusungirako kumayenera kupangidwa ndi 5 masana tsiku loyamba kuti alole nthawi yolumikiza kusamutsidwa pakati pa MTS ACCESS ndi NCTD LIFT. Mukasunga ulendo wobwereranso, makasitomala apereke nthawi yoyamba kuchoka ndikupatseni nthawi yochuluka yokomana nayo galimotoyo. Nthawi yowonjezera iyenera kuloledwa kuti muyende, kujambula ndi kutaya anthu ena, ndi kuchedwa kwa magalimoto. Otsutsa Otsutsa akhoza kukambirana maulendo apakati ndi okwera mpaka ola limodzi musanafike / kapena ola limodzi pambuyo pa nthawi yofunkha. Ngati pempho lakusankha likusinthidwa pambuyo pa ulendowu, makasitomala adzadziwitsidwa osachepera tsiku lisanayambe ulendo.

Maulendo amakonzedwa mwanjira imodzi. Makasitomala ayenera kusintha maulendo awiri osiyana mgumbo lirilonse lazungulira.

Amakhasimende akufunika kupereka zotsatilazi panthawi yopanga:

• Dzina loyamba ndi lomaliza la a Customer
• Nambala ya chizindikiritso cha NCTD LIFT
• Tsiku laulendo
• Pezani adiresi (kuphatikizapo nambala ya nyumba, nyumba kapena bizinesi, kapena zina)
• Nthawi yofunikirako kapena nthawi yolandira
• Adilesi ya malo omwe mukupita (kuphatikizapo nambala ya nyumba, nyumba kapena bizinesi, kapena zina)
• Kaya PCA, mnzake, kapena mwanayo aziyenda ndi makasitomala
• Kaya chipangizo choyendetsa ngati chikuku kapena njinga yamoto chidzagwiritsidwa ntchito panthawi yobwerera
• Kaya chithandizo chidzafunika kupyola chilolezo, monga chofunikira ndi kulemala kwa kasitomala

Maulendo a Tsiku Limodzi

Anthu okwera sitima amayenera kusunga maulendo osachepera tsiku limodzi tsiku lisanafike. Komabe, chiwerengero chochepa cha maulendo a tsiku lomwelo chikhoza kusungidwa tsiku ndi tsiku kuti zithandize zosowa zosayembekezereka. Maulendo oterewa sali otsimikiziridwa.

Kufunsira kwaulendo wobwereza

Amakhasimende omwe amafunikira ulendo wopita mobwerezabwereza kapena mobwerezabwereza, monga kugwira ntchito kapena kuchiza matenda a dialysis, angafunse ulendo wobwereza. Maulendo obwereza angapemphedwe atatha kachitidwe kawiri kaulendo kwasachepera masabata awiri. NCTD ili ndi nambala yosankhidwa yosungirako maulendo olembetsa. Ngati malo osungirako obwereza olembedwera ali odzaza nthawi ya pempho lanu, dzina lanu likhoza kuwonjezeredwa ku mndandanda wa odikira. Pomwe pempho lanu lolembetsa likhoza kusungidwa, MV, NCTD's LIFT opanga opaleshoni, adzakulankhulani kuti muwonetsetse zomwe mukulembetsa. Chonde dziwani kuti utumiki wobwereza sutumizidwa ndi 49 CFR § 37.133.

Amakhasimende akhoza kuika utumiki wawo wobwereza mpaka masiku a 60 powadziwitsa LIFT (760) 726-1111. Pambuyo masiku a 60, kubwereza kulikonse komwe sikubwezeretsedwe kudzatha.

Amakono ayenera kuitana LIFT Reservations Department maola awiri asanafike nthawi yochotsa ulendo. Maulendo amaletsedwa ndi maola osachepera awiri, atsekedwa pakhomo, osatengedwa chifukwa kasitomala sangathe kupezeka, kapena chifukwa cha LIFT Operekerayo sichidzapangitsa kuti "palibewonetsero" ikhale pa kaunti ya kasitomala. Ulendo uliwonse woposedwa ndi wokwera pazifukwa zomwe sungathe kulamulira sudzawerengedwa ngati ayi. Otsatsa angatsutsane ndi-palibewonetsero poyitana LIFT (760) 726-1111. Zotsatira za mobwerezabwereza palibe -wonetsero ndi kuyimitsidwa kwa LIFT utumiki monga uli pansipa.

Maulendo obwereza adzathetsedwa pokhapokha maholide otsatirawa:

Tsiku la Chaka chatsopano
Memorial Tsiku
Tsiku lokumbukira ufulu wodzilamulira
Tsiku lokumbukira apantchito
Tsiku la Khirisimasi

Amalonda omwe amafunika kukwera paulendo umodzi wa maholidewa ayenera kuitana LIFT kusungirako kuti asinthe tsiku limodzi pasanathe tsikuli.

Malo ogulitsa antchito amapereka chidziwitso cha utumiki, thandizo lokonzekera ulendo, ndi zowonjezereka zokhudzana ndi kusinthidwa kwa ntchito panthawi yovuta. NCTD Customer Service amatha kupereka mauthenga ogwira mtima kwa makasitomala omwe ali ndi vuto laling'ono la Chingerezi ndi iwo omwe ali ndi vuto la kumva.

Pachilumba cha Oceanside Transit Center
(760) 966-6500 | 7 ndi - 7 pm

Vista Transit Center
(760) 966-6565 | 8 ndi - 5 pm

Escondido Transit Center
(760) 967-2875 | 8 ndi - 7 pm

NCTD imalimbikitsa makasitomala ovomerezeka a ADA kuti agwiritse ntchito bwino ntchito za NCTD za basi ndi njanji. Makasitomala omwe ali ndi ziphaso zogwiritsa ntchito paratransit atha kulembetsa khadi yaulere ya Paratransit ID. osafunikira kugwiritsa ntchito ntchito za LIFT. Khadi ili limapatsa makasitomala a LIFT maulendo aulere pa BREEZE, SPRINTER ndi COASTER, osavomerezeka pa FLEX. Makasitomala omwe akupereka khadi lomwe limatchula "PCA: Y" akhoza kuyenda limodzi ndi PCA yomwe imakwera kwaulere pa BREEZE, SPRINTER, COASTER ndi LIFT. PCA imalipira nthawi zonse potsagana ndi kasitomala wovomerezeka wa LIFT pa FLEX.

Kuti mulandire khadi la ID ya Paratransit:

Amakhasimende angapereke kalata yawo yotsimikiziridwa ndi paratransit ndi ID yachithunzi ku ADA Eligibility Center yomwe ili ku Escondido Transit Center.

Kusankhidwa kungapangidwe mwa kuyitana (760) 726-1111.

Makhadi a Paratransit ndi omasuka nthawi yoyamba yomwe mumalandira ndi kubwezeretsanso LIFT certification. Pali ndalama za $ 7.00 kuti mutenge makhadi otaika kapena obedwa. Kuti mufunse za khadi lolowera m'malo, makasitomala angathe kuonana ndi Dipatimenti ya Atumiki a NCTD ku (760) 966-6500.

Madalaivala sangapemphe kapena kuvomereza nsonga kwa ntchito yomwe amapereka.

NCTD imapereka makasitomala a LIFT mwayi wosankha matikiti angapo a LIFT mwa mawonekedwe a kabuku. Mabukhu ang'onoang'ono amagulitsidwa ku ofesi ya NCTD ya Customer Service yomwe ili ku Oceanside kapena Escondido. Amakhasimende angathenso kulongosola timabuku tambiri pafoni mwa kuyitana (760) 966-6500. Mtengo wa buku la tiketi ya 10 imodzi ndi $ 50.00. Makhadi a ngongole amavomerezedwa ngati kulipira pa foni (Visa kapena MasterCard yekha). Ma tikiti angatumizidwe kwa makasitomala kapena kutengedwa mwa munthu pamene wagula pa foni.

Ntchito za NCTD LIFT zitha kukhudzidwa ndi zovuta zamagalimoto chifukwa cha nyengo yovuta kapena zadzidzidzi. NCTD iyesetsa kuonetsetsa kuti kasitomala aliyense wa LIFT akudikirira kubwerera adzapatsidwa ntchitoyo; Komabe, makasitomala ayenera kuyembekezera kuchedwa kwa maola angapo nyengo yoopsa komanso zoopsa zina zomwe zingakhudze magalimoto. Ngati NCTD iyenera kuletsa kusungitsa kwa LIFT chifukwa chadzidzidzi, makasitomala adzayitanitsidwa pa nambala yawo yoyamba asanayambe kunyamula. Makasitomala akulimbikitsidwa kusunga zidziwitso zaposachedwa ndi LIFT Call Center poyimba (760) 726-1111 or (760)901-5348

Ogwira ntchito za NCTD ndi oyendetsa ntchito amayenera kulengeza pa BREEZE, FLEX, SPRINTER, ndi galimoto za COASTER. Amakhasimende ayenera kumvetsera chifukwa cha zilengezo ndikutsatira malangizo a antchito a NCTD panthawi zovuta.

Magalimoto onse a COASTER ndi SPRINTER ali ndi kayendetsedwe ka chidziwitso ndi zizindikiro zomwe zimadziwitsa makasitomala zowonjezera mautumiki ngati kuli kofunikira. Kuonjezerapo, zidziwitso zingapezeke kuchokera kwa antchito a NCTD kapena ambassadors a Transit omwe apatsidwa kwa magalimoto.

NCTD imalimbikitsa makasitomala onse a LIFT kuti apite njira ina pakhomo pokhapokha ngati mwadzidzidzi padzakhala njira zowonongeka. Njira zina zingaphatikizepo njira zamabasi ndi sitimayi, zosankha zamtekisi, kapenanso malo osungira malo achibale kapena abwenzi. Kukonzekera nokha ndikukonzekera mapulani ndi njira yabwino.

Nthaŵi zina, kutsekedwa pamsewu, zochitika pamsewu, nyengo, kapena zochitika zina zadzidzidzi zingakhudze ntchito ya NCTD yodalirika komanso njira yowonjezera. NCTD idzapitiriza kugwira ntchito mosamala kutumiza makasitomala onse kumalo awo; Komabe, nthawi zina, NCTD ikhoza kusinthira misonkhano, yomwe ingabweretse mavuto kapena kuchedwa kapena, nthawi zambiri, kutaya ntchito. Zikatero, NCTD idzasintha zinthu zonse zowonongeka mwamsanga kuti zitsimikizo kuti makasitomala olumala pa njira zonse zopitako amatha kupeza zowonongeka kwa nthawi. Makasitomala olumala angagwiritse ntchito zinthu zotsatirazi kuti apeze zambiri zowonjezera:

Mauthenga Othandizira:

Amakono angagwiritsire ntchito njinga za olumala, zingwe, oyendayenda, oyendayenda kwa ana olumala, ndi makina ena onse omwe amagwira ntchito. Magalimoto onse a NCTD amatha kusamalira, osachepera, onse okhala ndi njinga za olumala zolemera mapaundi 600 ndi kutalika kwa 30 masentimita m'lifupi ndi 48 masentimita m'litali. Ngati inu ndi chikuku chanu mukuposa zomwe zikufotokozedwa, NCTD idzayesa kukuthandizani ngati cholemera chophatikizira (chikuku ndi ogwira ntchito) sichidutsa zowonjezera / kukwera kwapampando ndi kukwera kwa galimoto, ndipo pochita zimenezo zikugwirizana ndi Zofunikira zoyenera kutetezedwa malinga ndi malamulo a ADA.

Amasitomala omwe akuda nkhawa ndi kukula kwa makina awo, kapena amene ali ndi mafunso ngati ngati chipangizochi chidzagwirizane ndi magalimoto a LIFT, ayenera kuitana LIFT pa (760) 726-1111 kuti mudziwe ngati chikwama cha olumala kapena zipangizo zingagwiritsidwe ntchito. Ngati pali funso lirilonse lokhudza malo ogulitsira, kasitomala angaitane ku NCTD Paratransit Program Program Administrator pa (760) 967-2842, kapena pitani ku likulu la NCTD ku 810 Mission Avenue, Oceanside, CA 92054, ndikukonzekeretsani kuti mupange njinga ya olumala kapena maulendo.

Amakhasimende omwe amasamutsidwa angathe kusamuka kuchoka ku chipangizo chawo choyendetsa kupita kumalo a galimotoyo ndi kubwerera ndi thandizo lochepa. Thandizo laling'ono limatanthawuza ngati dalaivala akutambasula dzanja kapena kuimitsa chipangizo choyendetsa pakhomopo pamene wogula akulowa ndi kuchoka pa chipangizocho. Madalaivala amaletsedwa kukweza kapena kunyamula makasitomala. Chifukwa cha chitetezo, makasitomala ogwiritsa ntchito magalimoto othamanga atatu amalimbikitsidwa kuti achoke kwa anzawo omwe amapita kumalo okwera magalimoto panthawi iliyonse.

Madalaivala sangathe kuthandiza makasitomala omwe amagwiritsa ntchito zipangizo zamakono kapena zitsulo kapena zolepheretsa zina pa 5 / 8 ya kutalika kwa inchi.

Msewu uyenera kukhalapo, kapena wogula ayenera kukhala naye wina pa malo otola ndi kutaya malo kuti athandizire zothetsa mavuto.

Amakhasimende angayende ndi matanki a oxygen ndi mafiriya akamagwiritsa ntchito ntchito ya paritransit ya NCTD's LIFT. Chifukwa cha chitetezo, matanki a oksijeni ndi mavitamini ayenera kutetezedwa kuti asawathandize kugwa kapena kuthawa.

Zinyama zothandizira zimaloledwa kuyenda ndi anthu olumala m'magalimoto ndi maofesi a NCTD.

Zinyama zothandizira zikhoza kuyendetsa magalimoto a paratransit,
malinga ndi zifukwa zotsatirazi:

• Zinyama zothandizira ziyenera kukhalabe pa leash kapena harry pokhapokha pochita ntchito kapena ntchito zomwe zingasokoneze mphamvu ya nyama.
• Zinyama zothandizira ziyenera kukhalabe pansi pa mwiniwake osati kuwonetsa moyo wathanzi kapena chitetezo cha ena.
• Nyama zothandizira ziyenera kukhala pansi kapena pansi.
• Nyama zothandizira sizikhoza kulepheretsa kanjira ka galimotoyo.

Zinyama zazing'ono zimaloledwa muzitsulo zoyenera zogwiridwa. Wonyamula katundu ayenera kuikidwa pansi pamaso panu kapena pamphuno lanu. Wothandizira sayenera kuletsa mipando, mipata, khomo, kapena kuchoka ndipo sangatenge malo apadera a mpando. Onyamula ziweto samaloledwa pa mipando nthawi iliyonse.

Chiwerengero chochepa cha mapepala amaloledwa pa galimotoyo. Ndalama yomwe amaloledwa ndi yofanana ndi zikwama ziwiri zolemba pamapepala kapena matumba asanu ndi awiri a pulasitiki, ndi zolemera zonse zopitirira mapaundi 25. Amakono ayenera kunyamula ndi / kapena kuteteza thupi lililonse. Kuyika zinthu zofunikira sikuyenera kukhazikitsa malo osatetezeka kwa aliyense woyendetsa galimoto kapena woyendetsa katunduyo. Ngati mwayesedwa ngati osatetezeka, zonse kapena zina mwazinthu siziloledwa pa galimoto LIFT. Dalaivala akhoza kuthandiza makasitomala kutumiza phukusi pokhapokha kuchoka pamoto kupita ku galimoto ndi kuchoka pa galimoto kupita kukalepheretsa.

American With Disability Act (ADA) ya 1990 ndi 49 CFR Part 37-Transportation Services ya Anthu Olumala, imafuna kuti mabungwe aboma omwe akuyendetsa mayendedwe osasunthika kuti aperekenso mwayi wothandizira anthu olumala omwe amalephera kugwiritsa ntchito okhazikika- ntchito yamabasi oyenda. 49 Code of Federal Regulations (CFR) §37.125 (h) yamalamulo a ADA imalola kuti ntchito yapa paratransit iyimitsidwe kwa makasitomala omwe amakhazikitsa "njira kapena machitidwe" a maulendo omwe adasowa. Kuphatikiza apo, 49 CFR §37.5 (h) imalola kuyimitsidwa kwa ntchito kwa munthu wolumala chifukwa munthuyo amachita zachiwawa, zosokoneza kwambiri, kapena zosaloledwa, kapena akuwopseza thanzi kapena chitetezo cha ena (onse " khalidwe losokoneza ”).

Cholinga cha kasitomala wa North County Transit District's (NCTD) kusiya-kuwonetsa ndi kuyimitsa ntchito ndi:

• Fotokozani nthawi zoikika ndi / kapena kuleka ulendo
• Tanthauziraniwonetsero
• Tanthauzirani kuleka kwakachedwa
• Fotokozerani za njira zopitilira patsogolo ndi zilango za osawonetsa nthawi yayitali komanso kuletsa mochedwa
• Fotokozerani za zisankho zomwe sizichionetsero komanso kuchedwako.
• Kutanthauzira kuyimitsidwa panjira panjira
• Fotokozani kuyimitsidwa kosokoneza

Tanthauzo la chosawonetsa

NCTD imalongosola malo osawonetsera ngati makasitomala osakhala pamalo omwe akukonzekera panthawi yomwe idakonzedwa.

Ngati makasitomala sakhala pamalo omwe akukonzedweratu panthawi yomwe akufuna, woyendetsa amayembekeza mphindi zisanu (5) asanalembe kasitomala.

Tanthauzo la Kuthamangitsidwa kumapeto

Kuchotsa mochedwa kumafotokozedwa ngati ulendo woletsedwa osakwana maola awiri isanakwane nthawi yomwe adzakonzekere zochitika zomwe zili mkati mwa kasitomala; KAPO kasitomala akuchotsa kukwera ndi woyendetsa galimoto atangofika.

Kasitomala akaphonyaulendo wakutali, LIFT itero osati amangoimitsa kubwerera. Mwendo uliwonse wa ulendowu umagwiridwa mosiyana. Popanda chidziwitso kuchokera kwa kasitomala kuti ulendo wobwereza sukufunikira, ukhala pa dongosolo. Kuletsa mochedweratu ndi ziwonetsero zopanda pake zingayambitse kuyimitsidwa kwa ntchito.

Njira zopitilira patsogolo pazowonetserako nthawi yayitali komanso kuletsa mochedwa

NCTD imalondola ziwonetsero zonse komanso kuletsa kugwiritsa ntchito mapulogalamu a NCTD. Ngati makasitomala sakhala pamalo omwe akukonzedweratu panthawi yomwe akufuna, dalaivala amadikirira mphindi zisanu asanakumane ndi yemwe adzajambule kasitomala kuti asawone malo ndikupereka chilolezo kwa woyendetsa kuti achokepo pamalo omwe anakonza. Kutsimikizika kopanda chiwonetsero kudzatsirizidwa kudzera chizindikiritso chololeza chomwe dalaivala adalandira asanakumaneke ndi malo omwe anakonzedweratu ndi malo agalimoto (GPS).

Zoyimitsidwa zomwe zimalandilidwa pasanathe maola awiri nthawi yotsogola isanakwane ndi LIFT Call Center imalowetsedwa ndikutsatiridwa mkati mwa Pulogalamu Yowerengera ya NCTD.

Chiwonetsero chilichonse chosatsimikizidwa kapena kuchedwetsedwa chimakhala chosawonetsa. Kuchuluka kwa maulendo atatu kapena osawonetsedwa mu mwezi kumaonedwa kuti ndi ochulukirapo ndipo kuonedwa kuti ndi "njira kapena chizolowezi". Makasitomala amatha kuyimitsidwa atakwaniritsa zonsezi:

1. Anawonetsa ziwonetsero zitatu kapena kupitilira apo kapena kuletsa mochedwa mwezi umodzi;
2. Sungani maulendo osachepera khumi (10) mkati mwa mwezi wa kalendala; ndi
3. "Osawonetsa" kapena "mochedwa" osachepera 10% ya maulendowa.

Bungwe la No-Show / Late Cancellation Suspension Policy liziwunikira zotsatirazi mkati mwa miyezi 12 kuchokera pomwe kasitomala akwaniritsa zonse zomwe zili pamwambapa, zomwe zingayambitse mlandu woyamba.

Choyamba cholakwika - kuyimitsidwa kwa masiku 7

Cholakwa chachiwiri - kuyimitsidwa kwa masiku 14

Kulakwira kwachitatu - kuyimitsidwa kwa masiku 21

Kulakwa kwachinayi - kuyimitsidwa kwa masiku 28, kwakukulu

Njira Yochenjeza, Zilango & Kupempha

1. Chiwonetsero choyamba kapena kulefulidwa kwa mwezi wapakalendala:
   • Zochita: Palibe
2. Chiwonetsero chachiwiri kapena kuchotsedwa mochedwa pakatha mwezi wa kalendala:
   • Zochita: Palibe
3. Chiwonetsero chachitatu kapena kuchotsedwa mochedwa mkati mwa mwezi wa kalendala ndipo zochitika zonse zosawonetsedwa zakwaniritsidwa:
   • Zachitidwa: Kalata Yochenjeza idzatumizidwa ku adilesi ya kasitomala kajambulidwe.
     • Chidziwitsochi chidzalangiza kasitomala wa zolinga za NCTD kuti ziwayimitse pantchito ya LIFT kwa masiku asanu ndi awiri.
     • Makasitomala atha kutumiza pempho kuti lisaonetse kuti palibe chomwe chikuwonetsa kapena kulefulidwa komwe akukhulupirira kuti sikulondola kapena kupitirira masiku awo khumi ndi khumi ndi khumi ndi zisanu kuchokera tsiku la Wachenjezo.
4. Ngati palibe yankho palemba la chenjezo mkati mwa masiku khumi ndi asanu (15):

• • Zachitidwa: Kalata Yomaliza Yoyimitsidwa idzatumizidwa ku adilesi yosunga makasitomala.
    • NCTD ipereka masiku makumi atatu (30) kuyambira tsiku lomwe Final Suspension Letter imalola kasitomala kupanga njira zina zoyendera.

Osowonetsa kapena kuchedwa mochedwa azidzayang'aniridwa mwezi uliwonse. Komabe, ndiudindo kuti kasitomala azilandira mochedwa nthawi yomweyo osasiya kugwiritsa ntchito mapulogalamuwo kuti awonetsetse kuti akusungidwa moyenera. Ndi udindo wa makasitomala kuwonetsetsa kuti LIFT yadziwitsidwa bwino za kusintha kulikonse kwa adilesi yamaimelo kuonetsetsa kuti makalata onse amalandiridwa munthawi yake.

Kalata Yochenjeza kapena Kuyimitsidwa  

Kalata yochenjeza idzatumizidwa kwa kasitomala atakumana ndi zonsezi pamwambapa, kuti akumbutse ndi kuwadziwitsa za ndondomeko yopanda kuwonetsa komanso kuwunikira ndikuwadziwitsa kuti mwayi wawo wa LIFT adzaimitsidwa ngati palibe yankho lomwe likupereka chifukwa cha ziwonetserozo komanso / kapena kuletsa mochedwa kumalandiridwa mkati mwa masiku khumi ndi khumi ndi asanu (15) kuchokera tsiku la Chenjezo. Makalata Onse Ochenjeza ndi Kuyimitsidwa adzatumizidwa kumapeto kwa mwezi uliwonse, ku adilesi yaposachedwa kwambiri yomwe yaperekedwa ku NCTD pokhudzana ndi njira yofunsira phukusi la paratransit. Kalatayo izikhala ndi izi:

• Mndandanda wa masiku omwe palibe mawonetsero adachitika
• Nthawi zawonetsero zisanachitike
• Malo osaka ndi malo opezekera osawonetsa pano
• Ngati simukugwirizana ndi mawonetsero, maziko a kuyimitsidwa
• Maulendo akuyembekezereka kuyimitsidwa
• Malangizo amomwe mungapangire apilo yakuyimitsidwa

Makalata Onse Ochenjeza ndi a Suspension adzapezeka m'malo ena, mukapempha. Kuyimitsidwa kwa mautumiki atha kupemphedwa mwakutsatira malangizowa ophatikizidwa m'malembo a Chenjezo ndi Kuyimitsidwa.

Zambiri zokhudzana ndi kayendetsedwe ka apilo ziphatikizidwa ndi kalata yoyimitsa ntchito.

Makasitomala atha kukakamiza kuyimitsidwa kwawo polumikizana ndi NCTD ku ADAAppeals.NCTD.org; kapena kulumikizana ndi Manager wa Paratransit and Mobility Services pa (760) 967-2842; kukaona likulu la NCTD lomwe lili ku 810 Mission Avenue, Oceanside, CA 92054; kapena kutumizira apilo polemba ku adilesi yomweyo, pasanathe masiku 15 kuchokera pomwe anthu akuyimitsa kuti atumizidwa. NCTD ikalandira pempholi, NCTD imalumikizana ndi chipani chodandaula m'masiku asanu ndi awiri (7) kuti apemphe zambiri, kukonzekera msonkhano, kapena kudziwitsa kuvomerezedwa kwa pempholo. Maphwando opatsa chidwi ali ndi masiku makumi atatu (30) kuti apereke zowonjezera zowonjezera monga akufunsira kapena kuwonekera pamasom'pamaso kuti apiloyo imveke. Malingaliro amvedwa ndi NCTD ADA / Komiti ya Paratransit. Zonse zikasonkhanitsidwa, NCTD ipanga chisankho chomaliza ndikudziwitsa magulu opatsa chidwi pasanathe masiku makumi atatu (30). Ngati kasitomala adziwitse NCTD za cholinga chake chodandaula, kuyimitsidwa sikungachitike pokhapokha apiloyo itamalizidwa ndikupanga chigamulo.

Ndondomeko ya No-Show and Late Cancellation Policy imagwira ntchito kwa makasitomala onse a LIFT kuphatikiza omwe amalandila chithandizo. Makasitomala omwe amasiya kapena kuwonetsa osawonetsa 50% kapena kupitilira maulendo awo mwezi uliwonse azichotsedwa pantchito yolembetsa. Ngati kasitomala achotsedwa pa ntchito yolembetsa, afunika kulumikizana ndi omwe akuwapatsa LIFT kuti awonjezere ndalama zolembetsera pokhapokha ngati alipo. Ngati makasitomala achotsedwa pantchito yawo yolembetsa chifukwa chosawonetsa nthawi komanso kuleka mochedwa, sangakhale oyenera kulembetsa mwezi umodzi, kudikirira malo omwe angapezeke. Kuti mumvetsetse kuyimitsidwa, fotokozerani zomwe zikuchitika mu gawo la "Kupereka Kuyimitsidwa" pansipa. Ngati kasitomala wolembetsa alandila kuyimitsidwa kawiri m'miyezi 2, zonsezo zidzathetsedwa. Makasitomala akadakwanitsa kukonza maulendo pa ntchito za LIFT pomwe kuyimitsidwa kwachiwiri kwatha; komabe, zolembetsa zichotsedwa, ndipo kasitomala adzafunika kuyitanira LIFT kusungitsa maulendo onse amtsogolo.

NCTD imafunikira mtengo wapaulendo kapena mtundu wovomerezeka wazowongolera kuti utsimikizire kuti alipira ngongole zoyenera paulendo uliwonse. Kulipira kulipira ngongole zoyendetsera ndizoletsedwa pansi pa California Penal Code Gawo 640 (c), California Public Utility Code Gawo 99580, et seq. ndi ndondomekoyi. Kuthawa kwamilandu kumakhala ndi chilango ndipo zikuphatikiza izi:

• Kulowa mu Galimoto ya NCTD yopanda media okwanira.
• Kugwiritsa ntchito molakwika pasipoti ya NCTD, tikiti, kapena chizindikiro ndi cholinga chopewa kubweza ngongole zokwanira.
• Kubwereza, kusokeretsa, kusintha, kapena kusamutsa nkhani zirizonse zapa TV za NCTD.
• Kudziyimira nokha zabodza ngati mutha kuyimitsa dzanja kapena mtengo wapadera kapena wochepetsedwa kapena kupeza TV pachitetezo chabodza.

Kulipira kwathunthu kapena pang'ono panjira ya NCTD kudzajambulidwa pa NCTD LIFT / FLEX No Pay slip panthawi ya mayendedwe. Woyendetsa adzafunikira kuti kasitomala asayine chikalata chosalipira kuvomera kuti siolipira ngongole ya LIFT / FLEX panthawi yamsonkhano. Zochitika zonse zolipira kasitomala zidzaperekedwa kumapeto kwa mwezi uliwonse, nthawi yomwe, kalata idzatumizidwa kwa kasitomala aliyense ndi tsiku la chochitika chilichonse komanso ndalama zonse zomwe azikongoletsa ku NCTD. Makasitomala azikhala ndi masiku 30 kuyambira tsiku lomwe alembera kalata kuti adzabweze ngongole ya NCTD pakubweza konse komwe kuli. Ngati kubwezera sikulandiridwe ndi NCTD m'masiku 30, kasitomala adzayimitsidwa mpaka ndalama zonse zomwe atenga ngongole zitalipidwa.

Ndalama zabwino kwambiri zitha kulipidwa kumalo amodzi mwa makasitomala a NCTD. Izi zikufunika kuti alembe ndalama zonse zomwe zaperekedwa ndikuwonetsa akaunti ya kasitomala. Chonde osalipira dalaivala chifukwa chobweza m'mbuyomu chifukwa izi sizingavomereze ngongole zina.

NCTD imapereka mayendedwe aliwonse omwe ali otseguka kwa anthu onse, osatengera mtundu, kugonana, chipembedzo, kulemala, zaka, komwe anachokera, pakati, jenda, malingaliro azogonana, mulingo wopeza, kapena china chilichonse chawanthu. Zikuyembekezeka kuti ogwira ntchito ku NCTD azichitira ogula onse ulemu ndi ulemu. Komabe, nthawi ndi nthawi, pamakhala zochitika zina pomwe kasitomala amachita zosokoneza kapena kukhumudwitsa kotero kuti amawopseza thanzi, kutonthoza ndi chitetezo cha makasitomala ndi oyendetsa NCTD ndi / kapena kugwira ntchito mosatekeseka kwa Njira Yoyendetsera. Zikatero, NCTD ili ndi ufulu kuyimitsa ndi / kapena kufafaniza mwayi wokhala nawo.

Malamulo a ADA amalola NCTD kukana ma paratransit kwa makasitomala omwe amachita zachiwawa, zosaloledwa, kapena zosokoneza kwambiri. Kuchita nawo zilizonse zomwe zatchulidwa pamwambapa kapena zamtundu wina wazovuta zimabweretsa chenjezo lolemba, kuyimitsidwa, ndikuchotsedwa ntchito kutengera pafupipafupi komanso kuuma kwa mkhalidwewo.

Zosokoneza kwambiri zikhoza kuphatikizapo, koma sizingatheke, zotsatirazi:

• Kuwonetsa chida
• Osakhudzidwa
• Kuwononga katundu wa wina kapena basi
• Kufuula, kutukwana, ndi kusachita bwino
• Kugwiritsa ntchito mankhwala osokoneza bongo kapena mowa pa basi
• Kuledzera
• Kadzilavulira kapena kudzipulumutsa pamtunda
• Kusuta sikuloledwa pomwe uli pagalimoto ya ADA paratransit
• Kudya kapena kumwa sikuloledwa pomwe muli pagalimoto ya ADA paratransit pokhapokha ngati pali zovomerezeka
• Kusiya mpando pamene galimoto ya paratransit ikuyenda
• Kusiya galimoto yowonongeka pamene imayimilira kuti ikasule kapena kutaya wina wogula
• Zimasokoneza galimoto yomwe imayendetsa galimoto pamene woyendetsa galimoto akuyendetsa galimoto
• Kukana kuvala lamba la mpando kapena kuchoka pa galimotoyo
• Kuchita zachiwawa, kapena kuyankhula mwakuthupi kapenanso makasitomala ena
• Khalidwe lomwe limawonetsa kuti likufuna kubera kapena kubera ntchito
• Kubweretsa zophulika, zakumwa zoyaka, ma asidi, kapena zinthu zina zowopsa zili mugalimoto ya ADA
• Kuwononga kapena kuwononga galimoto kapena zipangizo

Makasitomala osokoneza, monga tafotokozera pamwambapa, azigwiridwa mosamala kuti ateteze chitetezo cha makasitomala ena ndi woyendetsa ndi magwiridwe otetezedwa a Transit System. Chisamaliro chidzatengedwa ndi ogwira ntchito ku NCTD kuti athandizire kuwonetsetsa kuti kuthetsa vutoli sikungasokoneze makasitomala ena. Woyendetsa basi atha kufunsa apolisi ndi / kapena oyang'anira ngati zinthu zikufuna. Zochitika Zosokoneza Khalidwe lidzagwiritsidwe ntchito mosasinthasintha, mosasamala za Umunthu uliwonse wa anthu omwe akhudzidwa.

Makasitomala osokoneza nthawi zambiri amayang'aniridwa motere:

• Pambuyo pazochitika zoyambirira, chenjezo lolembedwera kwa makasitomala litha kuperekedwa kwa makasitomala ndi NCTD, kuchenjeza za kuyimitsidwa kwa ntchito kapena kusiya ntchito kwa kasitomala chifukwa cha zovuta zilizonse mtsogolo za kasitomala.
• Pambuyo pa chochitika chachiwiri, chenjezo lomaliza liperekedwa kwa kasitomala ndi NCTD, chenjezo la kuyimitsidwa kwa ntchito kapena kuletsa ntchito kwa kasitomala chifukwa chakusokonekera kotsatira kwa kasitomala.
• Pambuyo pa chochitika chachitatu kapena chotsatira kapena zomwe zachitikapo ngati zikufunikira pansipa, Mtsogoleri wa NCTD wa Paratransit ndi Mobility Services atha kuyimitsa ntchito kapena kuyimitsa ntchito.

Makasitomala omwe alandira chenjezo lolembedwera kuchokera ku NCTD atha, mkati mwa masiku makumi atatu (30) tsiku loti lipangidwe machenjezo, alembapo mayankho olembedwa ndi Manager wa Paratransit ndi Mobility Services wopempha kuti akumane, akambirane ndikuwunikanso zomwe zinachitika. NCTD idzakumana ndi makasitomala atalandira zolemba zawo panthawi yake.

SUSPENSION / KULUMIKIZA

Ngati kuyimitsidwa kwa ntchito kapena kuyimitsidwa kwa ntchito kwatulutsidwa, nthawiyo idatsimikizika mwakukula kwa vutolo komanso kufunikira kapena kubwerezanso. "Kalata Yoyimitsidwa / Kuimitsidwa" idzatumizidwa ndikufotokoza zifukwa ndi momwe ntchitoyo yakaniridwira ndipo ikuphatikiza ufulu wa munthu aliyense wopempha kuti achite apiloyo komanso zomwe akufuna kupereka. Wina kasitomala akachita zachiwawa kapena kuwopseza zachiwawa, kuwonetsa kapena kugwiritsa ntchito chida choopsa, kukhala ndi mankhwala osokoneza bongo kapena kugwiritsa ntchito mankhwala osokoneza bongo kapena mowa, pomwe kasitomala kapena malo ena a NCTD, ntchito zawo zidzathetsedwa . Ndikumvetsetsa kuti zochitika zilizonse zomwe zimakhudza kasitomala wosokoneza zimaphatikizapo zolemba zingapo ndi zochitika zina ndikutsatira, ngati zilipo, zidzakhala zowerengera izi. Zoyesayesa zilizonse zimapangidwa kuti muchepetse zovuta ngati zingatheke. Dziwani kuti m'mikhalidwe yayikulu, kuyimitsidwa kapena kutha kwa ntchito kumatha kuperekedwa pambuyo pa chochitika choyamba kapena chachiwiri.

NCTD sichidzaletsa zoletsedwa kapena zofunikira pambali pa cholinga cha ulendo. Kuwonjezera pamenepo, NCTD siidzatha kuchepetsa kupezeka kwa LIFT kwa ADA yomwe imapereka anthu oyenerera ndi zotsatirazi:

1. Zoletsa pa chiwerengero cha maulendo aperekedwa kwa munthu;
2. Mndandanda wodikira wa mwayi wopeza ntchito; kapena
3. Mchitidwe uliwonse kapena zochitika zomwe zimachepetsa kwambiri kupezeka kwa utumiki kwa ADA anthu oyenerera. Zitsanzo ngati zimenezi zikuphatikizapo, koma sizingatheke ku:
   1. Chiwerengero chachikulu cha zithunzi zosayembekezereka
   2. Chiwerengero chachikulu cha kukanidwa kwaulendo kapena ulendo wophonya
   3. Chiwerengero chachikulu cha maulendo ndi maulendo ochuluka kwambiri
   4. Chiwerengero chachikulu cha mayitanidwe okhala ndi nthawi zambiri
   5. Mavuto ogwira ntchito omwe amachokera ku zovuta zoposa za ulamuliro wa NCTD sichifukwa chokhalira ndi chitsimikizo chakuti zitsanzozo zilipo

Mavuto ogwira ntchito omwe amachokera ku zifukwa zosapitirira ulamuliro wa NCTD (kuphatikizapo, osati nyengo, nyengo kapena zamtunda zomwe zimakhudza magalimoto onse omwe sanaganizidwe panthaŵi yomwe ulendo unali kukonzedweratu) sizomwe ziyenera kukhazikitsa kuti pakhale chitsanzo chizolowezi chiripo.

Amakhasimende amafunikanso kudziwitsa wogulitsa malowa pamene akuyenda ndi PCA kuti atsimikizire kuti mpando wapadera umasungidwa pa galimoto LIFT. PCAs iyenera kukhala ndi malo omwe akugwiritsako ntchito ndi otsitsa. PCA amachita ntchito zomwe madalaivala saloledwa kuchita. Zina mwa ntchitozi zikhonza kuphatikizapo, koma sizingatheke, zotsatirazi:

• Kuthandiza ndi kutsogolera kasitomala amene sangathe kuyenda mwaulere
• Kukhumudwitsa kasitomala amene amakhumudwitsidwa ndi zosayembekezereka
• Kuletsa kasitomala kuti achoke pampando wake kapena kutsegula khomo pamene galimoto ikuyenda
• Kuwathandiza makasitomala kuti azikhala ndi ndondomeko yake komanso ulendo wake
• Kuwathandiza makasitomala kuchoka pamalo omwe akupita ndikuonetsetsa kuti chitetezo cha makasitomala chikupita

NCTD ikuwonetsa, koma sikutanthauza, kuti ofunsira omwe akufunika PCA aziyenda ndi PCA. Kuyenerera kwa PCA kumazindikiridwa pa NCTD ya munthu aliyense yotsika mtengo wa ID komanso kalata yoyenerera yochokera ku ADARIde.

Amakhalidwe oyendayenda ndi mwana amene amafunikira mpando wa galimoto ayenera kupereka mpando wa galimotoyo ndipo ali ndi udindo woteteza ndi kuchotsa. Ngati kuli kotheka, kasitomala ayenera kubweretsa PCA kuti athandize ndi kuchotsa mpando wa galimotoyo. Amakhasimende angabweretse oyendayenda nthawi zonse pa galimoto ya paratransit koma ayenera kumuchotsa mwanayo ndi kumuteteza mwanayo moyenera ndi mipando yapamwamba kapena pampando woyenera wa galimoto. Woyendetsa galimotoyo ayenera kupukutidwa, kusungidwa ndi kasitomala, ndipo sayenera kulepheretsa mipiringidzo kapena kuchititsa anthu ena okwera chitetezo.

California State Law (yothandiza 1 / 1 / 2012) imati:

• Ana osapitirira zaka zisanu ndi zitatu ayenera kukhala otetezedwa mu mpando wa galimoto kapena mpando wotsitsimula kumbuyo kwa mpando.
• Ana ochepera zaka zisanu ndi zitatu omwe ali ndi 4 '9' kapena kupitilira apo akhoza kutetezedwa ndi lamba wachitetezo kumbuyo.
• Ana omwe ali ndi zaka zisanu ndi zitatu ndi kupitirira adzatetezedwa bwino mu kayendedwe ka kayendetsedwe kabwino ka ana kapenanso chitetezo cha chitetezo.
• Apaulendo omwe ali ndi zaka 16 zakubadwa ndiopitilira lamulo Lovomerezeka ku California Belt Seat.

Zomwe boma likufuna kuti chitetezo cha ana chidzatsatidwe. NCTD idzakana ntchito kwa makasitomala chifukwa cha kusamvera lamulo. Malamulo atsopano kwambiri chonde onani California Vehicle Code §§ 27360 ndi 27363.