Important Alert :  

COASTER: As of Monday, 3/23, all weekend trains and some weekday trains suspended  Due to the COVID-19 (coronavirus) pandemic, the North County Transit District (NCTD) is experiencing significant declines in ridership and has determined that temporary service reductions will be implemented for COASTER commuter trains. The following temporary service reductions will be in effect beginning […]

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FLEX On-Demand

FLEX On-Demand FLEX On-Demand

Call Us and We’ll Pick You Up

FLEX service is here when you need it. Make a reservation no later than 5:00 p.m. the day before your trip and we’ll pick you up from any location within the FLEX zone and drop you off at your desired location within the FLEX zone or the nearest transit connection point.

NCTD is proposing to eliminate FLEX routes 372, 392, and 395 in April 2021. Find more about public open houses and how to submit comments on the FLEX Service Change page.


How it Works

FLEX has three different service models: on-demand, deviated fixed-route, and point-deviated fixed-route. FLEX on-demand routes take passengers anywhere within the FLEX Zone. FLEX deviated fixed-route service has a set schedule and route but can deviate from the route up to a certain distance to pick-up or drop-off customers. FLEX point-deviated fixed-route has a set schedule and can deviate to certain points along the route. Reservations are required at least 30 minutes in advance for any on-demand service and allowable deviation.