Isikhungo Sokulawulwa Kokusebenza kwe-NCTD (i-OCC) "iyindawo" yokuxhumana yemisebenzi yezindlela ze-NCTD. I-OCC inabasebenzi bobabili be-NCTD nabasebenzi abanezinkontileka abasebenza ngokubambisana ekuqapheliseni konke ukuhamba kwamabhasi nezitimela, ukuxhumana komsakazo, kanye namakhamera we-Closed Circuit TV Amakhamera kuyo yonke indawo yesevisi. I-OCC ilawula imicimbi ephuthumayo kanye nokuphendula kwezehlakalo ezibucayi, futhi ibeka izindlela zokululama kwezinsizakalo njengoba isimo sidinga. Uma kwenzeka kunohlelo olungasebenzi kahle, i-OCC ithumela abasebenzi abaphendula ukulungisa inkinga noma into. I-OCC iphinde inikeze abagibeli be-NCTD izexwayiso zesikhathi sangempela maqondana nokubambezeleka kwensizakalo, ukukhanselwa, kanye nenye insiza ngekheli lomphakathi, izimpawu zemiyalezo yamakhasimende nezindawo zokuxhumana.
IDispatch Center ye-NCTD ilawula konke ukuhamba kwezitimela namabhasi kulo lonke uhlelo. Ukubheka, ngosuku olujwayelekile lwaphakathi nesonto, kunezitimela ezingama-22 ze-COASTER, ezingama-24 Amtraks, ama-Metrolinks ayi-16, izitimela ezithwala impahla ezi-5 ze-BNSF, isitimela sezimpahla ezi-1 ze-PacSun, amabhasi ayi-120 BREEZE / FLEX, namabhasi angama-32 LIFT. Ngempelasonto ejwayelekile, kunezitimela eziyi-8 ze-COASTER, ama-24 Amtraks, ama-Metrolinks ayi-12, izitimela ezithwala imithwalo ezi-4 ze-BNSF, amabhasi angama-70 BREEZE / FLEX, namabhasi ayi-12 LIFT. Ngakho konke lokhu kuhamba kusistimu yethu, kuyamangaza ngempela ukuthi iDispatch ikugcina kanjani konke kuhamba ngokuphazamiseka okuncane kakhulu. Izinsuku eziningi azinamthungo futhi amashejuli aphrintiwe alandelwa usuku lonke.
Kodwa-ke, lapho ukubambezeleka kwenzeka emabhasini noma kojantshi, kungaba ukulinganisela okubucayi kwendlela esizisebenzisa ngayo izinsiza zethu ukubuyisela uhlelo ngesikhathi futhi silethe abagibeli bethu lapho bedinga ukuya khona. Ngezikhathi lapho kukhona ukubambezeleka, siyaqonda ukuthi kwesinye isikhathi amakhasimende ethu azizwa sengathi asebumnyameni, anolwazi oluncane nesikhathi esiningi esichithwa kulindwe okuthile okuzokwenzeka. Lokhu kungaba yinselelo enkulu ngesikhathi sokubambezeleka kojantshi ngenxa yendawo yokusebenza eyingqayizivele yalezo zinsizakalo. IDispatch Center inesibopho sokwazisa wonke amaqembu okuphendula okuphuthumayo. Uma sesisesigcawini, lawo maqembu avuselela iDispatch Center ngezinkinga zokutakula nezokuphenya lapho i-NCTD ingadlulisela kubagibeli bayo.
Ukusabalalisa kufanele futhi uphathe imisebenzi eminye phakathi nalezi zenzakalo. Lokhu kungabandakanya ukuxhumanisa ukuthutha kwabasebenzi bezokusekela ukuze banikeze impumuzo kunjiniyela wezitimela noma umqhubi ongase adinge ukukhululwa ngenxa yecala lesigameko esibuhlungu. Le misebenzi iphinde ihlanganise nokuphatha amashejuli esitimela ngasinye emgodini, imithelela yokuxhumana emitimini yethu kanye namabhasi, ukukhomba nokuthumela amabhasi okusiza, nokusebenza nabontonkontileka ukuphatha "amahora enkonzo" ngomsebenzi ngamunye osebenza emgodini .
I-Federal Railroad Administration ilawula inani lamahora umsebenzi wesitimela angasebenza ngaphambi kokuba kudingeke ukuba kwenziwe usuku nosuku. Lokhu kubizwa ngokuthi "Amahora Omsebenzi." Baqiniswa ngokuqinile ukuqinisekisa ukuthi Abasebenzi Abasabela Ngokuphepha baphumule kahle lapho besebenza ohlelweni lwethu. Kodwa uma ukulibaziseka kwenzeka, abaqeqeshi kulabo treni bangafinyelela emahoreni abo okuvunyelwa futhi kufanele basuswe. Lokhu kusho ukuthumela abasebenzi bezokusekela bese bewayisa esiteshini sesigameko.
Ngenkathi sithemba ukuthi uyazi ukuthi eziningi zezigameko zingaphezu kwamandla ethu, indlela esiziphendula ngayo akunjalo. Kuyinjongo yethu ukwenza konke ngaphakathi kwamandla ethu ukuthola uhlelo luvuleke ngokuphepha futhi ngokushesha ngangokunokwenzeka futhi unikeze amakhasimende ethu ulwazi olufanele ngesikhathi esifanele esivumela ukuba benze amanye amalungiselelo okuhamba, njengoba kudingeka. I-NCTD izokwenza konke okusemandleni ukuhlinzeka ngokuxhumana ngokusayina eziteshini, izimemezelo zamabhodi, kuleli bhulogi, nakubantu bezenhlalo.